Project and client data

Where a project gives VRONDO access to your systems or records, we access only what the work requires, and we agree in writing what that is before starting. Credentials are shared through a password manager rather than email. On projects involving artificial intelligence, we tell you which data leaves your systems, which model processes it, and what is retained.

How long information is kept

Enquiries that do not become projects are deleted within twelve months. Client records are retained for seven years where Australian tax law requires it, and otherwise deleted on request.

Your rights

You can ask what personal information VRONDO holds about you, ask for it to be corrected, or ask for it to be deleted. Email build@vrondo.com and we will respond within 30 days. If you are not satisfied with the response, you can raise the matter with the Office of the Australian Information Commissioner.